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Administrative Assistant






This is an hourly position that reports to the Office Manager of SBS.  It provides customer service and administrative support to the overall sales/office operations under the direction of the Office Manager.  While consistent attendance and puncuatlity are required, they are imperitive during the breeding season, which typically runs from February to July.


  • Answer and direct incoming calls for SBS and SBS-VS
  • Manage all incoming and outgoing mail, go to the Post Office when required, distribute faxes as directed
  • Maintain appearance of reception area and office supplies

Administrative Clerical Support

  • Scan contracts and create stallion, mare and canine folders and labels.
  • File stallion/mare contract files for cooled and frozen semen shipments, and reports; ensuring all files are PCI compliant
  • Data entry and report generation in various SBS databases
  • Provide clerical support to affiliates, stallion and mare sales, i.e. sales tracking, updating mailing lists, mail outs, etc.
  • Annual archiving of files, i.e., A/P, shipment and accounting records
  • Provide admin support to management team as directed

Customer Service Support

  • Respond to customer inquiries and communicate to incoming stallion and mare owners the required paperwork and promotional sheets for service requests
  • Enter information into tracking spreadsheet and follow up as required to close the sale
  • Ensure horse files are complete prior to facility entry
  • Take customer inquiries and complaints, gather all information pertaining to the issue and forward to the office manager or to appropriate manager for follow up and resolution
  • Maintain open line of communication with customers, educating them on SBS services, events and answering questions in a timely manner
  • Work with Office Manager to improve all steps in the customer journey map.

Accounting Clerical Support

  • Assist with mailing of quarterly billing statements
  • Enter new clients into Wise Option and assist in updating client files in Wise Option
  • Assist accounting with calling on delinquent accounts; process credit cards as required

Event Planning Support

  • Assist Office Manager with the preparation and planning of the annual affiliate meeting, facility tours, travel reservations and other events as directed.

Marketing Support

  • Assist in developing, tracking and implementing marketing strategy/plan
  • Assist in coordination and submission of print and web advertising
  • Participate in outbound sales efforts

Other duties as assigned by Office Manager and/or Director of Operations

Job Type:  Full-time

Pay:  $15.00 per hour


  • 401(k)
  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Paid Time Off
  • Uniform Allowance


  • Monday to Friday

Education:  Associate (Preferred)


  • Microsoft Office:  1 year (preferred)
  • Customer Service: 1 year (preferred)

Ability to Relocate:

  • Chesapeake City, MD 21915; Relocate before starting work (required)

Work Location:  In-person

Interested parties should email or mail a Letter of Interest and Resume to:

KimRennewanz kimrennewanz@selectbreeders.com

Cassie Bristow office@selectbreeders.com

Select Breeders Service, Inc.
Attn: Kim Rennewanz and Cassie Bristow
961 Cayots Corner Rd
Chesapeake City, MD 21915
(410) 885-3202